Which items ordered on the website can be returned?
All items from the website www.poledancerka.com can be returned, except those that mention otherwise. In accordance with the legislation governing e-commerce, returned items must be intact, in perfect condition ready to be resold and in their original packaging. They must not be worn or used, nor have deteriorated in any way, no matter how small, and must be perfectly clean. Any item that is damaged, incomplete or whose original packaging has deteriorated will not be refunded or exchanged.
If Poledancerka Online Shop makes an error with your order and you received the wrong item, you can return the wrong item for a refund or en exchange or the item you did not receive. The return shipping fees shall be refunded by Poledancerka Online Shop. In such a case, please contact us at firstname.lastname@example.org and we will explain how to proceed.