By using this website you are deemed to have read and agreed to the following terms and conditions.

POLEDANCERKA Online Shop is represented by company Dancerka d.o.o.

Dancerka d.o.o. is a company registered in Slovenia (EU) under tax number SI82386811  and registration number: 5425929097, whose registered office is at Župančičeva ulica 18, 1000 Ljubljana (hereinafter: Poledancerka Online Shop).

The following Terms and Conditions, Privacy Statement and Disclaimer and any or all Agreements listed below will apply between »Client«, »You« and »Your« refers to you, the person accessing this web site and accepting the Company’s terms and conditions and POLEDANCERKA Online Shop for the sale and purchase of the items contained in your basket. The terms do not affect your statutory rights.

The present Conditions can be read directly on the site. On simple request of you, they can also be sent by electronic mail.


Availability of goods and prices

Goods will be sent to the address given by you in your order and stated in the Order Confirmation.

We make every attempt to ensure that all prices on our website are accurate, however discrepancies may occur. If we discover an error in the price of goods already ordered we will inform you as soon as possible and ask that you reconfirm your order at the correct price, whilst also giving you the option to cancel it. If we are unsuccessful in contacting you we will consider the order cancelled. If we cancel your order, you will receive a full refund.

International Shipping

If your delivery address is not within the EU, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Poledancerka Online Shop advises each customer to contact their local customs office for further information.

You should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Placing of an order

You can place order at Poledancerka Online Shop 24 hours a day, 7 days a week.

The ordering process is composed of 6 successive stages. Once product selection has been carried out, and the basket validated, the you must:

  • clearly identify the products selected with the options of sizes,… indicated on the site;
  • indicate the quantities requested;
  • identify yourself, either by entering your Customer number and password which are strictly personal, or by giving all the information usually requested for an inscription online;
  • indicate clearly information necessary for the delivery. This relates in particular to the precise address of delivery, as well as possible restrictions of accessibility of the place of delivery (building, floor, door-codes, etc);
  • indicate the selected mode of delivery;
  • finally, indicate the selected mode of payment.

Once the mode of payment is selected, you must proceed with payment of your order on the secure server, which will formalize the sales contract with Poledancerka Online Shop in a firm and final manner.

Every order implies acceptance of the prices and description of the products available for sale. Any dispute on this point will intervene within the framework of a possible exchange and guarantees mentioned below.

In every case, the supply online of the bank card number and the final validation of the order by you will constitute proof of the order and current liability for the sums for the products selected in the order. This validation constitutes signature and acceptance of all the operations carried out on the site.

Confirmation of order

An email is automatically sent to you in order to confirm the order provided that the email address indicated in the inscription form does not contain an error. You must check the completeness and conformity of the information which you provided to Poledancerka online shop. The latter cannot be held responsible for possible errors of data-entry and the consequences in terms of delay or delivery error. In this context, all the expenses engaged for resending will be the responsibility of the Customer.

Following of the order

You can at any moment check the status of your order by writing en email at and we will provide you with tracking number. This following of the order makes it possible for you to know the stage of processing of your order, but also the stage of sending or delivery of your parcels. This last following of delivery is carried out with the deliverers’ Internet interface. Poledancerka Online Shop thus cannot be held accountable for the unavailability or errors that may affect the information supplied by its transporters. Poledancerka Online Shop endeavors nevertheless to make this information as clear as possible and to make the transport as reliable as possible with its transporters. You can at any moment contact the Poledancerka Online Shop  in order to be informed of the stage of your order.

Proof of the order

The computerized registrations, preserved in the information processing systems of Poledancerka Online Shop under reasonable conditions of security, will be regarded as the evidence of the communications, the orders and the payments that have taken place between the parties.

The filing of the purchase orders and the invoices is carried out on a reliable and durable support which can be produced as proof. If for any reason your order cannot be processed, a member of the customer services team will contact you to explain the nature of the difficulty.


By ordering a product you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.

Your Undertakings and Warranties

You warrant that the information given on your order form is complete and accurate.

Our Contract

No contract for the sale of any product will subsist between you and Poledancerka Online Shop until the product(s) ordered have been dispatched. We will send a confirmation email when the goods have left our warehouse. This confirmation e-mail amounts to an acceptance by Poledancerka Online Shop of your offer to buy goods.

Where an order is to be fulfilled, those products yet to be dispatched will not form part of our contract with you. You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it.

Data Protection

Poledancerka Online Shop will never make your personal details available to other companies for marketing purposes. We will keep a record of your address details with the intention of sending your order. See Poledancerka Online Website Privacy Policy for more information.

Information you enter into our registration forms may be collected and stored briefly by us so that we may contact you in relation to the nature of your attempted transaction, even if you do not confirm the transaction. This may be used to send operational emails to enquire as to why the purchase was not completed. We will not use this data for any other purpose, we will not store it for longer than necessary and we certainly will not share it with any other company. Our aim is simply to provide you with the highest level of service that we can.


All credit and charge card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, your order will not be accepted and Poledancerka Online Shop will not be liable for any delay or non-delivery.


Your statutory rights as a consumer are not affected if you wish to return a product bought from Poledancerka Online Shop for reasonable reason.

Damaged goods or incorrect deliveries

Our warranty contained in ‘Goods & Services’ above is subject to the following conditions: (i) the goods must be stored in appropriate conditions; if you do not store them in appropriate conditions we cannot be held responsible for faults or problems that arise as a result; (ii) any claim by you in respect of any shortages and/or defects in the goods must be notified to us by you within seven days of the delivery date, stating the nature of the shortage/defect and quoting the invoice no.; failure to so notify us will deem you to have accepted the goods. In some cases Poledancerka Online Shop may require you to return the defective goods to Poledancerka Online Shop at your cost. Where you make a valid claim in respect of any shortages or defects and we are liable for the claim, we can at our option make up the shortages or replace the goods free of charge, or refund the price of the goods in question to you. In addition for defective goods we will refund you reasonable costs or replace the good free of charge incurred for postage of the goods, but we shall have no further liability to you. If you do not notify Poledancerka Online Shop accordingly, Poledancerka Online Shop shall have no liability for any defects and you shall be bound to pay for the goods.

Gift cards

Gift Cards may only be redeemed toward the purchase of eligible goods provided by Online shop Poledancerka Gift Cards cannot be redeemed for cash, or returned for a cash refund.

Force Majeure

Poledancerka Online Shop shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Limitation of Liability

Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our web pages. The extent of our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction, however nothing in these terms and conditions shall exclude or limit Poledancerka Online Shops liability for death or personal injury as a result of Poledancerka Online Shops negligence.

Invalidity of Terms and Conditions

If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions shall not be affected.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with Slovene Law and agree to submit to the exclusive jurisdiction of the Slovene courts.

Care Guidelines

Care guidelines are clearly stated on each product page and should be followed to ensure the maximum lifecycle for that item. If you are unsure please contact us on email

Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Like most interactive web sites Poledancerka Online Shop uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Copyright Notice
Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.

Intellectual property rights

All materials on this Website, in whole and in part, including by way of example trademarks, domain names, designs and models, patents and copyright, are protected and in the sole ownership of Dancerka d.o.o. All rights are reserved.

Trademark, trade names, logo and other distinctive designs and signs which are reproduced on the Website, whether registered or not, are trademarks or service marks of Dancerka d.o.o.

Dancerka d.o.o. is fully committed to maintain, enforce and protect its intellectual property rights throughout the world and to strongly fight against any infringement in order to ensure that its unique heritage be strongly preserved and fully respected.

Unauthorized use of the Content may constitute a breach of copyright, trademark or other intellectual property laws and may subject you to criminal or civil charges and penalties.

These terms and conditions form part of the Agreement between you and Poledancerka Online Shop. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

© Poledancerka Online Shop 2016 All Rights Reserved

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